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Clarinda

Opiniones publicadas (2)

09/03/2024

We didn’t have the best experience on this tour. Firstly, our guide was over half an hour late, which certainly started us off on a bad foot. While he was knowledgeable about the stops we did make, we managed to miss three stops including: Ta Hien street, the temple/pagoda to learn about Vietnamese religion, and Long Bien bridge. We felt like we did far too much walking and not a lot of touring. They don’t have a set price on the website but they will personally send their set price via WhatsApp. We also had to pay for our guides entry into a museum, which we thought was odd especially given he asked for beyond the set price at the end of the tour. He did, however, take us to a restaurant to try an interesting soup, which we wouldn’t have tried otherwise. If you take this tour, perhaps come prepared with your own personal expectations to communicate to the guide that could improve the experience.

Respuesta de Hanoi friends
Hi Clarinda. I'm so sorry that the tour didn't get your expectation. So sorry cause our non-proffesional. We seriously know that it's our faults. I contacted with you after the tour to give 100% tips back to you. We want to help you have beautiful experience in Vietnam and always try best to be better and better every day. Thank you for your great review. All the best!
01/08/2021
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