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Pailin is a wonderful tour guide, she is experienced, enthusiastic, and charismatic. Her English was a bit difficult to understand at first but got easier once we got used to it. She gives a great introduction to Chiang Mai and its history as well as the popular tourist activities and things to do. It was nice to walk through temples with her so she could provide context.
Apparently Alfredo who normally runs the tour was not feeling well and his father Alfredo ran our tour. This Alfredo was nice and knowledgeable but his English was poor and it was hard to follow him. He did not understand some questions we were asking. We had non-native English speakers who had a very hard time understanding him. This would not have been such an issue if he did not harp on the “expected” 100Q gratuity amount, as other reviews have mentioned. It did not feel like a “free” walking tour based on service. I have taken countless walking tours in other countries and this was the first where I felt pressured to give a certain amount, especially considering the quality of the tour.