Thank you for taking the time to leave a review about our free walking tour of Valparaíso. We appreciate your feedback and take it very seriously. We also apologize for the noise on the streets. We understand that this can be disruptive, and we will try to do better in the future to mitigate noise levels. We would like to point out that you took the tour on March 8th, which was International Women's Day. There was a large feminist march taking place in Valparaíso that day, which caused some disruptions to our tour. We did warn you in advance about the march. We are sorry to hear that you were not satisfied with the tour. We understand that our guide's English speaking skills were not as good as you have experienced with other guides. We are always working to improve our guides' language skills, and we will take your feedback into account. We understand that you may be disappointed with your experience. Unfortunately we cannot control situations that are beyond our control. Thank you again for your feedback. Sincerely, The team tour
- 5 Sterne88%
- 4 Sterne7%
- 3 Sterne2%
- 2 Sterne3%
- 1 Sterne0%
Allgemein
- Professionalität4.78
- Spaß4.56
- Ausdruck4.73
- Qualität4.76
- Route4.76
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- EdinburghDawn(2 Reviews)Verifizierte BuchungReisen in Gruppe - 04/11/2023
A long tour but took us to areas we would not normally see
Antwort von GuruThank you for your feedback on our free walking tour of Valparaiso. We understand that the tour is long, but we believe that it is important to give our guests a comprehensive overview of the city. We want to show them not only the tourist attractions, but also the real side of Valparaiso. We are always working to improve our tours, and we appreciate your suggestions. We will make sure to clarify the length of the tour in the tour description. We also want to make sure that our guests are aware that the tour is a self-guided tour, and that they are free to leave at any time.