Extremely disappointed with this tour as there were no email to inform that the tour was cancelled. Only found out when I went to find a way to contact the guide as to where the guide was. Instead, they said I was informed 2 weeks ago that it was cancelled. It was actually 6 days ago due to "covid". Lie. I recited an email from guru tour that it was still happening the night before. PI tour denied responsibility that it wasn't their fault that Guru still sent an email. We spent the morning rushing across the city as it was not located at city center. If the tour group is going to use Guru as a platform to book customers for the tour, they should be well versed in informing all platforms as well that this tour was cancelled. The response I got from the tour "6days in advance is not enough? Next time I will come with COVID and I don't tell you that I am sick. Maybe this is professional". Never again with Pi travel Tour.
Antwort von GuruDear Minh, I wrote you six days ago that I was not able to offer the tour because of COVID, I am the only one running the tours this month, so I don't know what should I do, if you have an advice, please let me know. The email you received last night as you can read is an automatic reply from Guruwalk. Not agree about what you said about the meeting point: this is 2 min walking from the Ringstrasse, the main street in Vienna! Have a nice stay in Vienna.
