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Die Medina von Tunis ist ein Freilichtmuseum.

4.80

    Allgemein

  • 5 Sterne
    91%
  • 4 Sterne
    4%
  • 3 Sterne
    1%
  • 2 Sterne
    1%
  • 1 Sterne
    3%

    Nach Kategorie

  • Professionalität
    4.86
  • Spaß
    4.77
  • Ausdruck
    4.89
  • Qualität
    4.89
  • Route
    4.93
  • Lola(3 Reviews)
    New York
    Verifizierte Buchung
    Reisen in Gruppe - 22/05/2024

    The tour was great but unfortunately he was aggressive and not happy with a USD $13 tip for a free tour and told me so when I was at the ATM which made me feel unsafe. He also changed the starting location and time of the tour. Threatened to cancel. Gave me grief because the other tour guests were paying guests from Viator.

    Antwort von Guru

    You were the only person who booked the tourand but I did not cancel it!!!! Actually I take full responsibility for not canceling your reservation to avoid this kind of situations!!! As everybody know the guru has every right to cancel if the number of participants is less than the minimum number of attendees (5 walkers in my case, as mentioned in my tour instructions). I informed you of this point and you begged me not to cancel (I have screenshots of the discussion!!!). During the tour you asked me to take you to a place that was not included in the program and I did it without hesitation. I paid you the entrance fee to the palace/museum. I took some very beautiful photos for you and you have plenty of time for the shots and I never intervened to hurry you up. I also sent you advice for your safety when you were on your way to the meeting point(I took care of you in every detail). It was also me who tipped the woman at the mausoleum who served you candy, you ate the candy and took the photos and you left without giving anything. Besides, I don't know where you get your courage to falsify the facts and lie. Shameful! I didn't understand if the $13 was my fee or to compensate for my expenses??!?!?! On the other hand, you said that I chased you to the ATM... hhhhh unbelievable!!! first of all you paid me your lousy $13 then you asked me if I knew of an ATM in the surroundings and I subsequently accompanied you!!!!! Thank God the couple who were with us can testify to all this! Excuse me but you're just a liar, but a miser too!!!!! I repeat once again, the fault is mine for not canceling your poor reservation. that would have made me avoid all this mess! PATIENCE!!!

  • Míriam(6 Reviews)
    Medellin
    Verifizierte Buchung
    Reisen in Gruppe - 21/09/2023

    Este guía Saber, es muy irresponsable, media hora antes del inicio, envió un correo cambiando la fecha. Por supuesto que no me iba a quedar un día más solo para verlo a él. Me hizo perder la mañana, al cambiar el itinerario.

    Antwort von Guru

    Si tengo impedimentos urgentes por supuesto tengo derecho a cancelar la visita (¡incluso con un minuto de antelación!). Esto también es lo que siempre hacen los gurús (tú también lo habrías hecho). Por lo tanto, todos tienen derecho a cancelar, excepto que nosotros, los guías, debemos presentar los motivos de la cancelación, ¡pero no el gurú! Mi recorrido requiere la participación de al menos 5 personas. En el caso de que tengo un tour para 5 personas por ejemplo, me ha pasado muchas veces que una pareja me cancela el tour en el último momento y por lo tanto desperdician mi remuneración. En cualquier caso, no es cierto que haya perdido tu mañana ya que hiciste una visita guiada con mi colega Ahmed (una visita en francés ).

  • Carlos(1 Review)
    Montreal
    Verifizierte Buchung
    Reisen in Gruppe - 24/09/2019

    This guy send people minutes before the tour starts an email warning that we have to pay 10 euros at least for his service, I reported him

    Antwort von Guru

    I'm sorry to inform you that you're a liar. Anyone here in Guruwalk can testify. What you did was simply a settlement of accounts because that day I had only you who made the booking, and I refused to dedicate a private tour because it was not at all profitable. Thing that you did not appreciate!

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