Antonia(1 Review)
Verifizierte Buchung
Reisen in Gruppe - 09/12/2023
- 5 Sterne84%
- 4 Sterne10%
- 3 Sterne2%
- 2 Sterne1%
- 1 Sterne3%
Allgemein
- Professionalität4.69
- Spaß4.61
- Ausdruck4.73
- Qualität4.64
- Route4.74
Nach Kategorie
- Munich
- LleidaJORDI(3 Reviews)Verifizierte BuchungReisen in Gruppe - 01/09/2019
No se ha presentado nadie
Antwort von GuruHola Jordi , lamento mucho lo que te pasö . Casi nunca estamos obligados a cancelar los tour y las raras veces que pasa ,siempre avisamos lo mas antes posible los turistas con correos . A veces puede pasar que los correos lleguen en lo "spam" y justamente no se puede dar cuenta ... de otro modo espero que hayas podido disfrutar de lo bonito que es esta ciudad . y espero verte pronto por aqui ! Ciao!
- Cristóbal(1 Review)Verifizierte BuchungReisen in Gruppe - 30/04/2019
- Elizabeth(1 Review)Verifizierte BuchungReisen in Gruppe - 29/01/2019
Reserve la visita, e incluso un día antes me enviaron un recordatorio, allí estábamos los 3 esperándole y no acudió, Le escribí y su respuesta fue que ese día no lo hacían en español porque era temporada baja, aun teniendo 5 mensajes que me daban conformidad y de más. Así que visite Núremberg por mi cuenta. No recomiendo. Te dejan tirado.
Antwort von GuruHola Elizabeth, I want to appologize for this misunderstandung. We used to conduct Free Spanish Tours on Tuesdays but stopped them during low season. They curently can't be booked on GuruWalk. As you made your reservation for this Tuesday-tour earlier, you were still booked in. I thought, that when I cancel a tour, you'll be automatically informed by GuruWalk. That didn't appear. That's why you didn't know about that your tour didn't take place. In the future I will inform guests personally in case a tour is being cancelled. I know, of course, that this won't benefit you anymore. I'm sorry for any inconveniences and hope, you still had a nice time in Nuremberg. Best wishes, Dorian tour guide / manager nurembergfreetour.com
- James(1 Review)Verifizierte BuchungReisen in Gruppe - 05/04/2018
Tour guide didn't show up and wouldn't answer phone calls. No contact made to say the tour had been cancelled. I would never recommend to anyone as we were only there one day and wasted 3 hours before and after the agreed start time for the guide Dorian. Terrible!
Antwort von GuruHi James, Thank you for that review! Sice one year none of my tours had been cancelled. I'm sorry for that you couldn't find me. During guiding the tours I can unfortunately not pick up the phone. Cheers, Dorian tour guide / manager nurembergfreetour.com
