Alev

03.06.2024

The tour was a complete disappointment. The first thing you see in this tour is that the guru gave himself a 5 star review. He shifted the tour by 1 hour a few days before the tour started. This is very unfortunate and I had booked my transportation according to the tours timing and the fact that he changed the timing have destroyed my plans and i could join only partially to the tour. The information given at the stops have no connection or flow with each other. Since i am not professional rater i cant accurately describe the problem (i ahve been to more than 70 tours worldwide) but I can clearly say that there was a lot of missing things in this tour and i left the tour with not a good feeling at all (in most of the tours i had i left with a good feeling). Wish the tour guide lots of luck and more professionalism and surely hoping for a higher learning curve about tour guiding.

Antwort von Amine:
Thank you for your feedback. I’m really sorry the tour didn’t meet your expectations. I had to change the timing a week before due to heavy rain. I saw that you initially canceled, then rebooked, so I thought you were okay with the new time. I apologize if that wasn’t clear. Regarding the 5-star review, that was an unfortunate touch mistake while setting up the account, not a fake review. I’m addressing that now since I tried to delete it but could'nt. I’m also sorry you found the information disjointed. I’ll take your comments to heart and work on improving the tour flow. Thank you for your suggestions, and I hope to provide a better experience next time. Wishing you many enjoyable tours ahead.

02.06.2024

Nice tour

01.06.2024

Veröffentlichte Rezensionen (3)