The tour guide was good and the tour too but they didnt tell me till the end that there was a fix amount to pay 250vnd, they said they forgot to inform me but didnt even reduce the amount for the mistake.
Antwort von Benjamin:
Firstly, in the past, we did not require a minimum tip of 10$ USD before the tour happened. There are a few reasons we want to say here: 1. Many previous guests participated in the tour without bringing any cash with them, They even borrowed money from other guests to pay for the local food, which was very complicated and troublesome. 2. From the first reason would cause to the second reason they did have money to tip us, or they would borrow someone's money in the tour 2$ USD to tip us. Don't you think 2$ would be worth it? We want to follow the rude on Guruwalk, but guests abuse the free tour to give nothing back to each other. If we give, you must give back even if it is just a tip not even a payment. Secondly, it is known as a free tour for travelers, but we have to pay the commission for the app we will be charged 2$ USD for each guest. And this is fair enough for our labor, we provide you the tour in 3,5 hours, and we work very hard to provide you knowledge, passion, and personal perspective, an experience like a local that is something guests can't find anywhere else. Therefore, we deserve to receive what we dedicate. In addition, We write at the end of the description about the guiding tip that we want to have a minimum tip of 10$ USD per person, we also don't expect to receive more than that as the tip is between 10$ - 50$ USD. And even after we receive a reservation. We will message about this one more time in the group chat before the tour happens. Everything is very clear and it is very polite and does not force you to join the tour. The most important thing that we ask for is the minimum tip before the tour not after the tour, so it is very polite and does not force you to join the tour.
