Antwort von Miguel Ángel:
Good evening Mrs Bronwyn.
Thank you for your review.
I am sorry for the inconvenience at the beginning of the tour, there was a misunderstanding, though I had specified everything clearly in the message I sent you.
Before the tour, I provided the whole group with correct information about the meeting point, exact time, even the google maps location.
Although we couldn’t speak through Whatssap because the phone number you provided me didn’t exist, we contacted successfully through Guruwalk and you confirmed that you had received the information.
You also told me the tour was amazing, so I don’t think a 2 stars review is fair for us, we reckon we work very professionally and our guests are always the most important for us.
Anyway, I hope you enjoyed the tour, as the rest of the guests had shown great appreciation for the visit.
Have a nice stay in Sevilla and Happy New Year! 🎆🎊